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3 Questions to Ask Your HVAC Company

January 21, 2025

Engaging with an HVAC company can be an intimidating experience, especially if you're not familiar with the complexities of heating, ventilation, and air conditioning systems. As technology and regulations evolve, it becomes even more crucial to know what to look for and what questions to ask. Proper communication with your HVAC provider can ensure that you make informed decisions, paving the way for a comfortable and energy-efficient home. Below are three crucial questions you should consider asking your HVAC company.


1. What Energy Efficiency Standards Do You Follow?

One foundational question revolves around energy efficiency standards. As of 2023, every residential central air conditioning unit and air-source heat pump system must adhere to updated energy efficiency criteria, according to This Old House. By asking your HVAC company about the standards they follow, you can ensure that your installation will not only meet legal requirements but also optimize energy savings. Always inquire about Energy Star-rated options and seek guidance on system improvements that can reduce long-term energy consumption and costs.


2. What Kind of Maintenance and Support Do You Offer?

Your relationship with an HVAC company shouldn't end after the system is installed. Regular maintenance and support are essential for keeping your system running efficiently and extending its lifespan. Inquire about available service contracts and what is included in routine maintenance visits. A reliable maintenance plan can help you stay ahead of seasonal wear and tear, prevent unexpected breakdowns, and reduce repair costs over time. Knowing what to expect in terms of support ensures peace of mind, especially during extreme weather conditions.


3. Are There Any Rebates or Financing Options Available?

Investing in a new HVAC system or upgrading an old one can be a significant expense. To help offset the costs, ask your HVAC company about available rebates and financing options. Many energy-efficient systems qualify for state, federal, or manufacturer rebates, which can greatly reduce upfront expenses. Additionally, understanding available financing programs can help you manage costs more effectively, making it easier to plan for necessary upgrades without straining your budget.


Selecting the right HVAC company and system requires careful consideration and diligent questioning. By focusing on energy efficiency standards, ongoing maintenance and support, and available financial incentives, you can make informed decisions that enhance both the comfort and efficiency of your home. Establishing a transparent relationship with your HVAC provider ensures that your heating and cooling systems will work optimally, providing you with reliable comfort for years to come. Reach out to Arnold Jones Services Heating, Cooling & Electrical for more information!

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